pt game Privacy Policy – How Your Personal Data Is Collected and Protected

When you register an account on pt game, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the verification process, we may also request a copy of a valid government-issued ID to confirm your identity and age in line with Philippine gaming regulations. When you make deposits or withdrawals, we collect transaction data such as payment channel details, transaction amounts, and timestamps — this information is necessary to process your payments accurately and securely. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and improve the overall performance of the platform for Filipino players. We do not collect any sensitive personal information beyond what is strictly required to operate your account and comply with applicable laws. All data collection is conducted transparently, and you will always be informed of what is being collected and for what purpose at the time of collection.

The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our operating standards. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform — we do not send unsolicited marketing messages without your consent. Transaction data is retained to maintain accurate financial records, resolve disputes, and comply with any reporting obligations that apply to online gaming operators in the Philippines. Technical and behavioural data is analysed to identify and prevent fraudulent activity, protect the integrity of our games, and ensure a fair experience for all players. We may use aggregated, anonymised data to understand how players interact with the platform and to make improvements to our features and user interface. Your data is never sold to third parties, and it is only shared with trusted service providers — such as payment processors and identity verification partners — to the extent necessary to deliver our services. Any third party that handles your data on our behalf is contractually required to protect it to the same standard that we apply internally.

pt game uses industry-standard encryption protocols to protect all data transmitted between your device and our servers, ensuring that your personal and financial information cannot be intercepted during transit. Access to personal data within our organisation is strictly limited toauthorised personnel who require it to perform their job functions, and all staff with data access are bound by confidentiality obligations. We store your data on secured servers and apply regular security audits to identify and address any potential vulnerabilities in our systems. In the event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain the incident and prevent further exposure. We also recommend that you take personal steps to protect your account — use a strong, unique password, do not share your login credentials with anyone, and always log out after each session on shared devices. Our security measures are reviewed and updated regularly to keep pace with evolving threats and to maintain the highest practical level of protection for all Filipino players on our platform.

As a player on pt game, you have the right to request access to the personal data we hold about you at any time, and we will provide a clear summary of that information upon request. If any of your personal details are inaccurate or out of date, you may request a correction and we will update our records promptly. You also have the right to request deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you wish to withdraw your consent for any specific use of your data — such as receiving promotional communications — you may do so at any time by contacting our support team. We will process all data-related requests within a reasonable timeframe and will keep you informed of the progress of your request. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to handling all such requests fairly, transparently, and in accordance with applicable privacy laws.

Our platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how players navigate the site so we can continue to improve the experience. Essential cookies are required for the platform to function correctly and cannot be disabled; optional analytics cookies may be declined through your browser settings without affecting your ability to use the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or the services we offer — when we make material changes, we will publish the updated policy on this page with a revised effective date. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about how your data is handled or wish to exercise any of your rights, please visit our FAQ page or contact our support team directly. We encourage all players in the Philippines to review this policy periodically to stay informed about how their information is protected.